We Ship our frames by placing each picture frame in Bubble wrap followed by corrugated protective corners and placed in box to be safely shipped to your home.
PICTURE FRAME QUESTIONS?
We Are Here to Help answer any picture frame question.
How are Your picture frames shipped?
What carrier will ship my order?
ModernMemoryDesign.com uses help of UPS and USPS to deliver your packages and mostly delivered Monday through Saturday. You can track your picture frame order by the shipping email we provide once we ship the item.
What types of framing services do you offer?
At Modern Memory Design, we offer a wide range of custom framing services, including:
Diploma and certificate framing
Jersey and sports memorabilia framing
Oversized and specialty framing
Can I get a quote for a custom framing project?
Yes, we are happy to provide you with a quote for your custom framing project. Please contact us with your project details, including the dimensions and type of artwork, your preferred frame style and material, and any additional requirements. We will promptly respond with an estimate for your project. Visit our Online frame studio
How do I care for and maintain my custom frame?
To keep your custom frame looking its best, follow these care tips:
Hang or display your frame in an area with stable temperature and humidity conditions, away from direct sunlight.
Dust your frame regularly using a soft, dry cloth.
If your frame has glass, clean it with a non-ammonia glass cleaner and a soft, lint-free cloth.
Never use harsh chemicals or abrasive materials on your frame or artwork.
How long does it take to complete a custom framing order?
Our typical turnaround time for custom framing orders is approximately 2-3 business days. However, this may vary depending on the complexity of the project and our current workload. We strive to complete your order as quickly as possible while maintaining the highest quality standards.
How do I order a custom frame online?
To order a custom frame online, follow these simple steps:
Visit our Online frame studio
Choose the type of framing service you require.
Select your preferred frame style, material, and color.
Provide the dimensions of your artwork or photograph.
Upload a high-resolution image of your artwork, if applicable.
Complete the checkout process and provide shipping information.
Once we receive your order, our team will begin creating your custom frame and ship it to you within the specified turnaround time.
Is the Picture Frames made with Real glass or Acrylic Plexiglass?
Our Picture frames are made with 2mm clear polished real glass for any picture frame up 30 inch. Picture frames over 30 inch are glazed with clear 1/8 inch Acrylic.
How to know what size picture frame you need?
Measure outside width & height of your photograph, poster, artwork or print and you can find any size up to 48x48 inch by searching in our search bar. Our Picture frame shop applies industry standard allowance of 1/8th inch in each of our frames for smooth placement of your item.
How do I hang my picture frame once delivered?
Our Wall Hanging picture frames are supplied with saw tooth hanger or D ring to hang vertical or horizontal.
What type of frames do you offer?
We offer modern flat square profile 1.25 inch wide frame for clean professional to add to your poster, photo or artwork print
- Pine Wood Molding in 3 color option for you to choose from
How to Order Custom Picture Frames ?
ModernMemoryDesign.com Custom picture framing offers any picture frame size up to 48x48 inch in black, white or brown tone. You Can find your picture frame size and price by simply searching your frame size WxH in our search bar.
What kind of wood do you use to make a picture frame?
ModernMemoryDesign.com picture frames are made from soft wood pine creating light weight wood picture frame for your poster, art or photograph.
What frame sizes do you offer?
Our Picture frame shop offers any picture frame size from 3x3 inch up to 48x48 inch. If you cant find your size in search bar please contact us at contact@ModernMemoryDesign.com
Do you offer online photo printing and framing?
We Offer online photo printing and framing for any picture frame size by simply uploading your digital file to the frame size your looking to make purchase. We also accept mail in artwork to frame. Please Contact us by email to have your artwork mailed in.
What is the outside picture frame size?
Outsize picture frame size is 2.5 inch larger than the frame size item your looking to frame (Example: If your are ordering 11x14 picture frame the outside frame size is ~ 13.5x16.5 inch). Standard picture frame is measured from the inside of the item being framed
What is your return policy on custom picture frames?
ModernMemoryDesign.com Custom picture frames are non refundable and we do not offer returns for change of mind. We work to deliver best quality picture frame size you make custom order from us. If for any reason your frame is damaged | lost please contact firstname.lastname@example.org and we will try to remedy the situation.
Are your frames made in the USA?
ModernMemoryDesign.com prides its self on delivering customers Made in USA picture frames crafted by experienced framers in our picture frame shop located in Lodi, New Jersey USA
If you have further questions or require assistance, please do not hesitate to contact us at email@example.com or (201) 421-4060. Our team is dedicated to providing exceptional customer service and helping you with all your custom framing needs.