Do you frame jerseys and sports memorabilia?

Yes, jersey framing and shadow boxes are a specialty at our Hasbrouck Heights, NJ studio.

How long does custom framing take?

Most custom framing orders are completed in 7–10 business days. Rush options are available for urgent needs.

What is the difference between regular and museum-grade glass?

Museum glass offers 99% UV protection and anti-reflective coating with near-invisibility. Regular glass provides basic protection. We recommend museum glass for valuable art or items in bright light.

Can you frame oversized artwork or posters?

Yes! We specialize in large-format framing up to 48×72 inches (and larger by request) for posters, maps, or fine art prints.

Do you use acid-free materials for archival framing?

Yes. All our mats, backing boards, and mounting are 100% acid-free and conservation-grade to prevent yellowing and damage over time.

How much does custom framing cost?

Pricing depends on size, frame style, mat, and glass. A typical 11×14 photo in a standard frame starts around $85–$120. Get an estimate online or in-store.

Can I bring in my own frame to have something mounted?

Yes! We offer professional mounting, matting, and glass fitting for frames you already own. Bring or mail it in.

Do you offer framing for 3D objects like medals or baby shoes?

Yes—our shadow box framing service is perfect for 3D keepsakes with custom layouts, depth, and secure mounting.

Is it better to frame in-store or order online?

In-store is best for complex projects or color matching. Online is ideal for standard photos and posters using our upload & frame tool.

Do you provide hanging hardware and installation tips?

Every frame includes professional hanging hardware. We also provide wall placement guides and recommend anchors or gallery systems.

Can you match a frame I saw somewhere else?

Yes! Bring a photo or sample, and we’ll source or custom-build a matching moulding from over 2,000 in-store samples.

Frequently Asked Questions

Q: How are your picture frames shipped?

Each frame is wrapped in bubble wrap, fitted with corrugated protective corners, and packed in a heavy-duty box. Orders ship insured via FedEx Ground or USPS Priority Mail.

Q: What is your return policy?

Returns are accepted within 30 days of delivery. Accepted returns are subject to a 50% restocking fee and customers cover return shipping. Custom framing of customer-supplied items and gift cards are final sale.

Q: Can you frame any size?

Yes, we build frames to any custom dimension, from small photo frames to oversized poster frames, including A1-A5 international sizes and square frames.

Q: Do you offer local pickup?

Yes, free local pickup is available at 213 Boulevard, Hasbrouck Heights, NJ 07604. Hours: Tuesday-Friday 11am-6pm, Saturday 10am-3pm.

Everything you need to know about ordering custom picture frames from Modern Memory Design.

Shipping

How are your picture frames shipped?

Each frame is carefully wrapped in bubble wrap, fitted with corrugated protective corners, and packed in a heavy-duty shipping box. Orders ship via FedEx Ground or USPS Priority Mail and are fully insured. See our Shipping Policy for details.

How long until I receive my order?

Most frames are handcrafted within 1–3 business days and delivered within 3–6 business days after shipping. Expedited options are available — call 201-421-4060.

Do you offer local pickup?

Yes — free pickup at our studio: 213 Boulevard, Hasbrouck Heights, NJ 07604. Hours: Tue–Fri 11am–6pm, Sat 10am–3pm.

Returns

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original condition and packaging. Accepted returns are subject to a 50% restocking fee, and customers cover return shipping. Custom framing of customer-supplied items (jerseys, diplomas, artwork) and gift cards are final sale. Full details: Return & Refund Policy.

What if my order arrives damaged?

Contact us within 48 hours of delivery with photos of the item and packaging. Damaged or defective items are repaired or replaced free of charge — no restocking fee applies. See damaged order assistance.

Custom Orders

Can you frame any size?

Yes. We build frames to any custom dimension, from small photo frames to oversized poster frames, including A1–A5 international sizes and square frames.

Do you frame jerseys and memorabilia?

Absolutely — jersey framing and shadow boxes are a specialty. Bring your jersey to our NJ studio or contact us to arrange framing.

What materials do you use?

Frames are handmade with quality wood moulding and real glass glazing, assembled in the USA at our New Jersey studio, and arrive ready to hang.

Can you print my photos and artwork too?

Yes — we offer photo printing and framing as a complete service: send us your image and receive it printed, framed, and ready to hang.

Still have questions?

Call 201-421-4060 or visit Modern Memory Design at 213 Boulevard, Hasbrouck Heights, NJ 07604.

Custom Framing FAQs | Shipping, Returns & Orders | Modern Memory Design